Terms of Service

1. Acceptance of these terms

By using this website, submitting a project brief, or otherwise engaging with MVP-Factory, you agree to these Terms of Service and our Privacy Policy. If you don’t agree, please don’t use the service.

If you’re using the service on behalf of a company or other entity, you represent that you have the authority to bind that entity to these terms.

2. Definitions

3. What we do (and don’t do)

MVP-Factory is a curated marketplace. Our role is to:

• Help you turn a rough requirement into a structured brief.
• Send that brief to up to three vetted agencies that we believe are a fit.
• Facilitate the bidding and selection process.
• Provide standard contract templates that include payment protection (milestone payments and a 30-day post-delivery hold on the final 40%).
• Offer light dispute mediation between buyer and agency if things go sideways.

What we do not do:

• We don’t employ agencies or directly build the software ourselves. The build contract for any project is between you and the agency you select.
• We don’t guarantee any particular outcome, project quality, timeline, or fitness for purpose — those are obligations of the agency under the build contract.
• We don’t mark up the agency’s quote. We are paid via a flat platform fee taken from the agency side, not added to the buyer side.

4. The build contract is between you and the agency

When you select an agency and proceed with a project, you and that agency enter into a separate written build contract. That contract — not these Terms — governs the actual development work, deliverables, deadlines, IP transfer, warranty, and any specific commercial terms.

We provide a recommended contract template that includes the milestone schedule and the 30-day post-delivery payment hold. You and the agency are free to negotiate around it, but if you do, you assume the risks of any modifications.

5. Fees, milestones, and the 30-day hold

What you pay

You pay the price the agency quotes — nothing more. We do not add a markup, surcharge, or platform fee on top of the agency’s quote.

How payment is structured (recommended template)

• Milestones: typical schedule is 20 / 20 / 20 / 40 across four milestones, but the exact split is set in the build contract you sign with the agency.
• Cap during build: we recommend that no more than 60% of the total fee is paid during the build phase. Final 40% is the “post-delivery hold.”
• 30-day post-delivery hold: the final 40% is due 30 days after the agency delivers the final milestone. This gives you time to verify that the software actually works.
• Payment processing: payments are made directly to the agency after each milestone is delivered and accepted. There is no escrow. Specific payment rails are described in the build contract.

Our platform fee

We charge a flat platform fee, which is paid by the agency out of their fee for the project. We disclose the fee structure to agencies when they join the network. You as the buyer do not pay an additional fee to MVP-Factory.

6. Intellectual property

Your project IP

Our recommended template provides full IP transfer to you upon final payment. You own the source code, the deployment artifacts, and any documentation produced during the engagement. The repository is hosted in your account (or transferred to your account) on completion. The build contract you sign with the agency sets out the binding IP terms; please review those terms carefully.

Studio-owned tooling

Some agencies use proprietary internal tools, libraries, prompts, or scaffolding that are not transferred to you with the project deliverables. The build contract should disclose any such tooling and its licensing terms.

Our IP

The MVP-Factory name, logo, website, and content are owned by us. You may not copy, redistribute, or use them in a way that suggests endorsement without our written permission.

7. Refunds and disputes

Before the build starts

If the bidding process produces no acceptable bids, or you decide not to proceed before signing a build contract, you owe nothing.

During the build

Refund and termination terms during a project are governed by the build contract you sign with the agency. The standard template includes a clause that allows a buyer to terminate at a milestone boundary if the work materially fails to meet the brief.

The 30-day post-delivery window

If the delivered software materially fails to meet the brief, you can hold back the final 40% during the post-delivery window and request remediation. We will mediate the dispute on a best-efforts basis and help arrive at a resolution — but final authority over the dispute rests with the parties to the build contract and, if escalated, the courts of the jurisdiction specified in that contract.

8. Prohibited use

You agree not to use the service to:

• Submit briefs for software that is illegal, malicious, or designed to cause harm.
• Misrepresent your identity, organisation, or authority.
• Bypass the platform to engage agencies in our network for the same project off-platform within 12 months of being introduced through us.
• Reverse-engineer, scrape, or otherwise abuse the website or its underlying systems.

We may suspend or terminate access for any user who violates these terms.

9. Disclaimers and liability limits

The service is provided “as is” and “as available.” We make no warranties about the platform, the agencies, or the software produced — those warranties, if any, are in the build contract.

To the maximum extent permitted by law, MVP-Factory’s aggregate liability arising out of or relating to these terms or the service shall not exceed the total platform fees we received in connection with your specific project (or, if no project, $100). We are not liable for indirect, incidental, consequential, or special damages.

Nothing in these terms limits liability for fraud, gross negligence, or any liability that cannot be excluded under applicable law.

10. Indemnification

You agree to indemnify and hold MVP-Factory, its operators, and its agents harmless from any claims, damages, or expenses arising out of (a) your use of the service in violation of these terms, (b) your violation of any third-party right, including IP rights, in materials you submit, or (c) the actual project work and deliverables, which are the responsibility of you and the agency under the build contract.

11. Termination

You can stop using the service at any time. We can suspend or terminate access to the service at our discretion, with or without notice, especially in cases of misuse, prohibited activity, or abuse. Termination of access does not affect any build contract you have separately signed with an agency — that contract continues to govern under its own terms.

12. Governing law

These Terms of Service are governed by the laws of the jurisdiction in which Educhain is headquartered, without regard to conflict-of-law rules. Any disputes arising out of these terms (other than disputes governed by a build contract) will be resolved in the competent courts of that jurisdiction.

13. Changes to these terms

We may update these terms from time to time. The “Last updated” date at the top reflects the latest revision. Material changes will be notified via the website or by email where reasonable. Continued use of the service after changes take effect constitutes acceptance of the updated terms.

14. Contact

For any questions about these terms:

Email: mvp@educhain.io
Subject line: Terms inquiry